![]() If you see other errors, please reach out to Egnyte Support for additional help. Check the general health of Smart Cache: Running the network diagnostic tool will also help identify other issues that could be internal to Smart Cache.If the network diagnostic tool returns an error (highlighted in red), this could point to a WAN failure or a new firewall rule that is blocking Smart Cache from connecting to the cloud. Once logged in, select option 3 from the console options and click Enter to run the network diagnostic tool. Check if Smart Cache has connectivity to the cloud: To verify this, log into the console with the username and password (admin/turbocharged) of the Smart Cache device. ![]() The Smart Cache VM could be powered on, or the network interfaces on the host are non-functional. If you need to clear the local storage data use: localStorage.clear () To remove a particular item from the local storage use : localStorage.removeItem ('Item') Share Follow answered at 3:57 Pramodi Samaratunga 475 3 13 Add a comment 15 Localstorage is attached on the global window. If the Smart Cache device is unreachable, check the host server. The Smart Cache IP address is available from the Web UI by going to Settings, selecting the Devices tab, and choosing Storage Devices. Select the Disable Offline Files Button and reboot the computer. You can further sort by selecting the Smart Cache option at the top. Open Sync Center and click on Manage Offline Files on the left. The Smart Cache IP address is available from the Web UI by going to Settings, selecting the Devices tab, and choosing Storage Devices.
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